Starting tomorrow evening (July 13), UMR Research will be conducting a random sample of Kāpiti Coast residents to measure quality of service delivery by the Kāpiti Coast District Council.
“This kind of survey is carried out routinely by councils throughout the country and meets the requirements of Audit New Zealand to measure aspects of our service performance,” Chief Executive Pat Dougherty said today.
“Telephone research has been chosen because it is the most cost effective way to get a response from a statistically representative sample of Kāpiti Coast residents over 18 years of age and from the different areas of the district.
“If you happen to be one of the more than 400 people who are called, we hope you can take the time to take part and to give the questions a considered response. The results will assist us with our future service delivery.
“The questions and the results will be published on our website and made available to anyone interested in them by around the middle of August this year.
“We expect to repeat the survey on an annual basis but measuring different areas of service delivery over a three year cycle,” Mr Dougherty said.no